pak98 Privacy Policy

pak98 ("we", "us", "our", "pak98") is the operator of the online gaming and sports-betting platform accessible at pak98.bio, along with all associated mobile-optimised pages and service interfaces (collectively, the "Platform"). pak98 operates under an international gaming licence and is the data controller responsible for the personal information collected through and in connection with the Platform.

This Privacy Policy applies to all personal data processed by pak98 in connection with your use of the Platform — whether you are a registered account holder, a visitor browsing the Platform without an account, or a person who contacts pak98 support. By using any part of the pak98 Platform, you acknowledge that you have read and understood this Privacy Policy.

pak98 collects personal data only to the extent necessary to provide a secure, compliant, and fully functional gaming service. The categories of personal data we may collect and hold about you include:

pak98 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, genetic data, or health information, except where directly relevant to a responsible gaming self-exclusion request (in which case the data is processed solely for that purpose and held under heightened security controls).

pak98 collects personal data through the following channels and mechanisms:

pak98 processes your personal data only where a valid legal basis exists under applicable data protection law. The legal bases we rely upon are as follows:

• Contractual Necessity: Processing required to perform our obligations under the pak98 Terms & Conditions — including operating your account, processing deposits and withdrawals, and providing gaming services.
• Legal Obligation: Processing required to comply with applicable legal and regulatory obligations — including KYC, anti-money-laundering (AML) checks, age verification, and financial record-keeping requirements.
• Legitimate Interests: Processing necessary for pak98's legitimate business interests where those interests are not overridden by your rights — including fraud prevention, platform security, responsible gaming monitoring, and improvement of the Platform.
• Consent: Processing based on your freely given, specific, and informed consent — including marketing communications, optional personalisation features, and certain cookie uses. You may withdraw consent at any time without affecting the lawfulness of prior processing.

pak98 uses the personal data we hold about you for the following purposes:

• To create, verify, and manage your pak98 account;
• To process deposits and withdrawals via JazzCash, EasyPaisa, Raast, and other supported payment methods;
• To conduct identity verification and age checks in line with our Terms and applicable licensing requirements;
• To detect and prevent fraud, money laundering, and other forms of abuse or misconduct on the Platform;
• To operate responsible gaming tools — including monitoring gaming patterns for early signs of problem gambling behaviour and administering self-exclusion requests;
• To provide customer support and to investigate and resolve complaints and disputes;
• To send you account-related communications — including deposit confirmations, withdrawal updates, security alerts, and changes to these policies;
• To send promotional and marketing communications where you have opted in (see Clause 11);
• To personalise your experience on the Platform based on your game preferences and activity history;
• To comply with regulatory, legal, and audit obligations.

The pak98 Platform uses cookies and similar tracking technologies to maintain session state, enhance Platform functionality, and — where you have consented — to analyse usage patterns and deliver relevant content. The main categories of cookies used on pak98 are:

You may review and adjust your cookie preferences at any time by accessing the Cookie Settings option within the pak98 Platform. Please note that disabling non-essential cookies may affect the quality of your experience on the Platform.

pak98 does not sell, rent, or trade your personal data to any third party for that party's own commercial purposes. Your data may however be shared in the following limited and controlled circumstances:

• Payment Processors: JazzCash, EasyPaisa, Raast/1LINK, HBL, UBL, Meezan Bank, and other payment partners receive transaction-relevant data necessary to process deposits and withdrawals on your behalf.
• Identity Verification Providers: Third-party KYC service providers receive identity documents and related data for the sole purpose of verifying your identity and age as required under our licensing obligations.
• Fraud Prevention Services: Anonymised or pseudonymised device and behavioural data may be shared with specialist fraud detection vendors to identify and prevent fraudulent activity on the Platform.
• Game Content Providers: Where you play games hosted by third-party studios integrated into the pak98 Platform, those providers may receive a player identifier and session token necessary to serve the game. They do not receive your full identity data.
• Regulatory Authorities: pak98 may be required to disclose personal data to licensing authorities, financial intelligence units, law enforcement agencies, or courts in response to lawful requests, subpoenas, or court orders.
• Corporate Transactions: In the event of a merger, acquisition, or asset sale, your data may be transferred to the acquiring entity, subject to equivalent privacy protections being maintained.

pak98 implements a layered, defence-in-depth approach to data security, combining technical, organisational, and procedural controls to protect your personal data against unauthorised access, loss, alteration, or disclosure. Key security measures include:

• Encryption in Transit: All data transmitted between your device and the pak98 Platform is protected by TLS 1.2 or higher. Our HTTPS implementation is enforced via HSTS to prevent downgrade attacks.
• Encryption at Rest: Sensitive personal data stored in pak98's databases — including identity documents, CNIC numbers, and financial account references — is encrypted using AES-256.
• Access Controls: Access to personal data within pak98's internal systems is restricted on a strict need-to-know basis. All internal access is authenticated, logged, and subject to periodic review.
• Penetration Testing: The pak98 Platform undergoes regular third-party penetration testing to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: pak98 maintains a documented data breach response plan. In the event of a breach that poses a material risk to your rights, pak98 will notify affected players promptly and without undue delay.

While pak98 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own pak98 account credentials as described in the Terms & Conditions.

pak98 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected — or as required by applicable legal, regulatory, audit, or tax obligations. The following general retention periods apply:

At the end of the applicable retention period, your personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with you.

As a pak98 player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact the pak98 Data Team using the contact details in Clause 14:

• Right of Access: You may request a copy of the personal data pak98 holds about you, along with information about how it is being used and shared.
• Right of Rectification: If any personal data pak98 holds about you is inaccurate or incomplete, you may request that it be corrected or updated.
• Right of Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to pak98's legal retention obligations — which may require us to retain certain data even after account closure.
• Right to Restrict Processing: You may request that pak98 restrict the processing of your personal data in certain circumstances — for example, while a rectification request is being investigated.
• Right to Data Portability: You may request a machine-readable copy of the personal data you have provided to pak98, for the purpose of transferring it to another service provider.
• Right to Object: You may object to pak98's processing of your personal data where that processing is based on legitimate interests. pak98 will honour your objection unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

With your consent, pak98 may send you marketing communications via SMS to your registered Pakistani mobile number, email to your registered address, or push notifications through the pak98 Platform. These communications may include promotional offers, bonus announcements, PSL betting specials, new game launches, and seasonal campaigns.

You may opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" or "Stop" link included in any marketing email or SMS;
• Updating your communication preferences in the Notifications section of your pak98 account settings;
• Contacting pak98 support and requesting removal from all marketing lists.

Opting out of marketing communications does not affect the delivery of transactional messages — such as deposit confirmations, withdrawal updates, security alerts, or policy change notifications — which pak98 may send regardless of your marketing preferences where they are necessary for account operation or legal compliance.

The pak98 Platform is strictly intended for individuals who are 21 years of age or older. pak98 does not knowingly collect, process, or retain personal data from any person under the age of 21. The Platform's registration process includes an explicit age declaration and is supplemented by documentary age verification checks as described in the pak98 Terms & Conditions.

If pak98 becomes aware that personal data has been collected from an individual who is under the age of 21 — whether through a false age declaration or any other means — pak98 will immediately:

• Suspend the relevant account;
• Void all bets, bonuses, and gaming activity on that account;
• Return deposited real-money funds (excluding bonus funds) to the originating payment method where lawfully possible;
• Permanently delete all personal data associated with the account from pak98's systems.

If you believe that a minor has registered on pak98 or has gained access to an existing account, please contact pak98 support immediately at [email protected] so the matter can be investigated and resolved without delay.

pak98 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, the services we offer, or applicable legal and regulatory requirements. All revisions will be published on this page with an updated effective date at the top of the document.

Where changes to this Privacy Policy are material — meaning they significantly affect how your personal data is used or your rights in relation to it — pak98 will notify registered players via SMS or email to their registered contact details at least seven (7) days before the revised policy takes effect. Non-material changes, such as clarifications or corrections, may take effect immediately upon publication.

We encourage all pak98 players to review this Privacy Policy periodically to remain informed of how their personal data is being handled. Continued use of the pak98 Platform following the effective date of any revision constitutes acceptance of the revised policy.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights set out in Clause 10, or have a complaint about the way pak98 has handled your personal data, please contact us using the following channels:

If you are not satisfied with pak98's response to a privacy complaint, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. pak98 will cooperate fully with any regulatory investigation arising from a player privacy complaint.