This is the legal agreement governing your use of the pak98 platform. By creating an account or using any pak98 service, you confirm that you have read, understood, and accepted these Terms & Conditions in full. Please read carefully before proceeding.
These Terms & Conditions ("Terms", "Agreement") constitute a legally binding contract between you ("User", "Player", "you") and pak98 ("pak98", "we", "us", "our"), the operator of the online gaming platform accessible at pak98.bio and all associated sub-domains, mobile-optimised pages, and services (collectively, the "Platform").
By accessing the pak98 Platform, registering an account, making a deposit, placing a bet, participating in any promotional offer, or using any feature of the Platform in any capacity, you unconditionally agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must immediately cease all use of the pak98 Platform and close your account.
These Terms are written in English. In the event of any translation or alternative language summary provided for convenience, the English version shall prevail in all cases.
These Terms must be read in conjunction with our Privacy Policy, Responsible Gaming Policy, and any game-specific rules published on the pak98 Platform. All such documents form part of the overall agreement between you and pak98.
Minimum Age Requirement: 21 Years. The pak98 Platform is strictly restricted to individuals who are 21 years of age or older at the time of registration and at all times during their use of the Platform. pak98 operates a zero-tolerance policy on underage gambling.
To be eligible to register and maintain an active pak98 account, you must satisfy all of the following conditions at the time of registration and on a continuing basis:
Age Verification. pak98 reserves the right to request documentary proof of age at any time. This may include a copy of a valid CNIC (Computerised National Identity Card), passport, or other government-issued identification document. Until age verification is completed to pak98's satisfaction, the Platform may restrict withdrawals and certain account functions. Any winnings accrued on an account where the holder is subsequently found to be under 21 shall be void and forfeited.
Each individual is permitted to hold one (1) pak98 account only. The operation of multiple accounts by the same individual — whether using different names, different phone numbers, different email addresses, or any other method of circumvention — is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of all funds.
You must provide complete, accurate, and current information when registering your pak98 account. This includes your full legal name as it appears on your CNIC or other government-issued identification, a valid Pakistani mobile number, and any additional details requested during the KYC (Know Your Customer) process. You are responsible for maintaining the accuracy of this information and must update it promptly if it changes.
All pak98 accounts are denominated in Pakistani Rupees (PKR). Once your account currency is set at registration, it cannot be changed. All balances, bets, wins, losses, bonuses, and transaction records are expressed and settled in PKR.
Your pak98 account is personal to you and is non-transferable. You may not sell, lease, transfer, or otherwise make available your account — or the funds within it — to any third party. Any such transfer renders the account immediately subject to closure and all associated funds subject to forfeiture.
You are solely responsible for maintaining the confidentiality and security of your pak98 login credentials, including your username, password, and any one-time verification codes sent to your registered mobile number.
pak98 staff will never ask you for your complete password via any channel — email, live chat, SMS, or phone. If you receive any such request, treat it as a phishing attempt and report it to pak98 support immediately.
You agree to notify pak98 immediately upon becoming aware of any unauthorised access to or use of your pak98 account. pak98 will not be liable for any loss or damage arising from your failure to comply with this obligation. Any activity conducted through your account prior to notification of unauthorised access shall be deemed to have been authorised by you, unless pak98 determines otherwise following investigation.
pak98 strongly recommends enabling Two-Factor Authentication (2FA) on your account. With 2FA active, a one-time code sent to your registered mobile number is required alongside your password at each login, significantly reducing the risk of unauthorised access on shared or compromised devices.
pak98 accepts deposits via the payment methods listed on the Platform at any given time, which currently include JazzCash, EasyPaisa, Raast/1LINK, and selected Pakistani bank transfers. pak98 reserves the right to add, modify, or withdraw accepted payment methods without prior notice.
All deposits must be made from a payment account that is registered in your own name and over which you have lawful authority. Deposits from third-party accounts — including accounts belonging to family members — are prohibited. pak98 may require documentary verification of ownership of any payment method at its sole discretion.
Minimum deposit amounts may vary by payment method and are displayed on the pak98 deposit page at the time of transaction. pak98 does not charge deposit fees, although your payment provider may apply their own charges. pak98 accepts no responsibility for fees levied by third-party payment processors.
pak98 reserves the right to decline or reverse any deposit that it reasonably suspects to be fraudulent, connected to money laundering activity, or otherwise in violation of these Terms or applicable law. In such cases, pak98 will endeavour to return funds to the originating payment method but reserves the right to retain funds pending investigation and to report suspicious activity to relevant authorities.
Deposited funds are held in segregated accounts and are not used for pak98's operational purposes. Your pak98 account balance represents a claim on funds held on your behalf, not a debt owed by pak98's general operating entity.
Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit wherever technically possible. pak98 reserves the right to require withdrawals to be processed via a specific method in order to comply with anti-money-laundering obligations.
pak98 requires all players to complete identity verification (KYC) before processing withdrawal requests above a threshold amount. The required documents typically include a copy of your CNIC and may include proof of payment method ownership. pak98 will not process withdrawals to accounts where KYC has not been completed to its satisfaction.
pak98 targets withdrawal processing within five (5) to fifteen (15) minutes for JazzCash and EasyPaisa requests where KYC is complete and no review flags are present. Bank transfer withdrawals may take longer depending on the receiving institution. These timeframes are targets, not guarantees, and may be affected by technical issues, public holidays, or bank operating hours.
Funds originating from bonus credits are subject to wagering requirements before they become eligible for withdrawal. The specific wagering multiplier, eligible games, and expiry period for each bonus are stated in the respective promotional terms at the time of the offer. Attempting to withdraw bonus funds before meeting wagering conditions will result in the bonus balance being forfeited.
pak98 may, at its discretion, offer bonuses, free bets, free spins, reload offers, cashback credits, and other promotional incentives to registered players. All promotional offers are subject to the specific terms attached to each offer, which are displayed at the time of the promotion and form part of these Terms by reference.
Players who have requested a deposit limit reduction, cooling-off period, or self-exclusion on their pak98 account are not eligible to participate in promotional offers during the restricted period.
All bets and game rounds placed on pak98 are subject to the specific rules applicable to each product — cricket sportsbook, live casino tables, slot titles, and any other gaming vertical offered on the Platform. These product-specific rules are published within each game or market interface and are incorporated into these Terms by reference.
Once confirmed, bets placed on pak98 are final and binding. Bets may not be cancelled, amended, or reversed by the player after confirmation, except in circumstances where pak98 explicitly offers a cash-out or void facility and such a facility is actively available on the relevant market at the time of the request.
pak98 reserves the right to void any bet that was accepted due to a manifest error in odds, pricing, or game configuration — including but not limited to technical errors, feed errors, or human input mistakes. In such cases, pak98 will void the affected bet and return the stake to the player's account. pak98 will not honour winnings resulting from such errors.
Live betting markets on Pakistan Super League (PSL) matches and other cricket events are subject to suspension during key match events — wickets, rain delays, DLS adjustments, and similar interruptions. Bets accepted during a brief window where live data is delayed are subject to review and may be voided if the odds reflected stale information at the time of acceptance.
All pak98 slot and table game outcomes are determined by independently certified random number generators (RNG). The results are provably fair and are audited periodically by third-party testing laboratories. pak98 does not and cannot influence individual game outcomes once a round has been initiated.
The following conduct is strictly prohibited on the pak98 Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of funds, and referral to relevant law enforcement or regulatory authorities:
pak98 is committed to promoting responsible gaming practices across its platform. Gambling should be an entertainment activity — not a source of income, a coping mechanism for personal difficulties, or a compulsive habit. pak98 provides the following responsible gaming tools directly within the player account area, accessible at all times:
The pak98 Platform is strictly for players aged 21 and above. If you believe you may have a gambling problem, we urge you to make use of the self-exclusion tools available in your pak98 account settings and to seek support from a professional counselling resource.
For more information on managing your gaming activity and available support resources, please visit the pak98 Responsible Gaming page.
All content on the pak98 Platform — including but not limited to the pak98 brand name, logo, website design, graphic elements, software, game interfaces, promotional materials, written content, data compilations, and any other creative or technical works — is the exclusive property of pak98 or its licensed content providers and is protected by applicable intellectual property law.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the pak98 Platform solely for your own personal recreational gaming purposes in accordance with these Terms. This licence does not grant you any right to:
Any unauthorised use of pak98's intellectual property is strictly prohibited and may result in legal action.
To the fullest extent permitted by applicable law, pak98 and its officers, directors, employees, agents, technology partners, and licensors shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your use of, or inability to use, the pak98 Platform — including but not limited to:
Where pak98 is found to be liable to you under any cause of action, its aggregate liability shall not exceed the total value of funds held in your pak98 account at the time the relevant claim arises.
Nothing in this Clause limits pak98's liability for death or personal injury caused by its gross negligence, fraud, or any other liability that cannot be excluded under applicable law.
pak98 reserves the right to suspend, restrict, or permanently close any player account at any time and without prior notice in the following circumstances:
In the event of account closure for reasons other than a violation of these Terms, pak98 will return the verified real-money balance (excluding bonus funds and any disputed amounts) to the player's verified payment method following completion of outstanding KYC requirements. In cases involving suspected fraud or regulatory breach, funds may be held pending investigation and may be forfeited following a determination of misconduct.
You may close your pak98 account voluntarily at any time by contacting support. On voluntary closure, your remaining real-money balance will be returned to your verified payment method, subject to any applicable KYC requirements and the processing of any outstanding bets or transactions.
pak98 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where amendments are material — meaning they significantly affect your rights, obligations, or the nature of the services provided — pak98 will notify registered players via the email address or mobile number registered on their account at least seven (7) days before the changes take effect.
Non-material amendments — such as corrections of typographical errors, clarifications that do not alter the substantive meaning of any clause, or additions reflecting new legal requirements — may take effect immediately upon publication without individual notification.
The current version of the Terms is always available on the pak98 Terms & Conditions page, with the effective date stated at the top of the document. Continued use of the pak98 Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must cease using the Platform and contact support to close your account before the amendment takes effect.
These Terms & Conditions are governed by and shall be construed in accordance with the laws of the jurisdiction in which pak98 holds its international gaming licence. Any dispute arising out of or in connection with these Terms — including disputes regarding their existence, validity, or termination — shall first be submitted to pak98's internal dispute resolution process.
If you have a complaint or dispute relating to your pak98 account, you should contact the pak98 customer support team in the first instance. pak98 will acknowledge your complaint within 48 hours and will endeavour to reach a resolution within 14 calendar days. All complaints should be submitted in writing via the support channel.
If you are dissatisfied with the outcome of the internal dispute resolution process, you may escalate your complaint to the relevant licensing authority identified in pak98's licensing documentation. pak98 will cooperate fully with any investigation conducted by a licensing authority in connection with a player dispute.
Nothing in this Clause shall be construed to waive any right you may have under mandatory consumer protection legislation applicable in your jurisdiction of residence.
If you have any questions, concerns, or requests relating to these Terms & Conditions, or if you wish to exercise any right provided to you under these Terms, please contact the pak98 support team through the following channels:
[email protected] — for written queries, complaints, and KYC document submissions. Responses are provided within 24–48 hours on business days.
Available 24 hours a day, 7 days a week via the pak98 Platform. Live chat is staffed by agents fluent in both Urdu and English. For account-specific queries, please have your registered mobile number available for verification purposes.
When contacting pak98 support regarding a legal matter or formal complaint, please include your account username, the nature of your query or complaint, any relevant transaction references, and the date(s) on which the relevant events occurred. This will allow pak98 to investigate and respond more efficiently.
Beyond the legal language, these Terms set out mutual expectations. Here is what pak98 commits to every registered player as part of this agreement.
pak98 holds player funds in accounts separate from its operating capital. Your pak98 balance is protected and not exposed to the company's business liabilities.
All pak98 slot and table game outcomes are produced by certified RNG systems, independently audited to ensure genuine randomness and published payout percentages.
pak98 targets JazzCash and EasyPaisa withdrawals within 5–15 minutes for verified accounts. Withdrawal conditions and timelines are clearly stated — no hidden delays.
Identity verification on pak98 uses standard Pakistani documentation — your CNIC. The process is straightforward, and pak98 will not ask for unnecessary personal data.
pak98 support operates around the clock in Urdu and English. Disputes and complaints are acknowledged within 48 hours and resolved within 14 calendar days as standard.
Deposit limits, cooling-off periods, and self-exclusion are accessible directly from your pak98 account at any time — no support ticket required to activate these tools.
You have read the pak98 Terms & Conditions. Now explore the platform — cricket betting, live casino tables, and 500+ slots, all in PKR with instant JazzCash access.
21+ only. Please gamble responsibly. These Terms were last updated 1 January 2026 and are effective immediately for all pak98 accounts.